Billing Schedule

Commercial customers are billed monthly. Residential customers are billed either quarterly or every other month. Please locate your city below to find your billing cycle. You are billed at the beginning of each billing cycle. Payment is due in full by the 30th of the first month.

Service Area   Billing Schedule
Alamo
Bay Point
Benicia
Blackhawk
Diablo
Clyde
Lafayette
Orinda
Moraga
Pacheco
Pleasant Hill (unincorporated)
Pleasanton (unincorporated)		   March/April/May
June/July/August
September/October/November
December/January/February
Alhambra Valley
Antioch
Pleasant Hill
   January/February/March
April/May/June
July/August/October
October/November/December
Clayton
Martinez
Mt View Sanitation		   February/March
April/May
June/July
August/September
October/November
December/January
Concord (Unincorporated)
Concord (Morgan Territory)
Danville
Walnut Creek		   February/March/April
May/June/July
August/September/October
November/December/January

What happens if I pay late?

For the Cities of Alamo, Antioch, Blackhawk, Danville, Diablo, Lafayette, Orinda, Moraga, Pleasant Hill, Unincorporated Pleasanton, Walnut Creek:
If payment is not received within 60 days of the due date, the account becomes delinquent. Service shall be suspended 90 days after the due date if account is still delinquent.

For Martinez:
If payment is not received within 30 days of the due date, the customer shall be notified that the services may be discontinued 15 days from the date of the notice if payment is not made before that time. Allied Waste shall provide the City of Martinez with names and addresses of all accounts whose service has been suspended.

For all other cities:
If payment is not received within 30 days of the due date, the account becomes delinquent. Service shall be suspended 60 days after the due date if account is still delinquent.

To reinstate service for a suspended account, a $30 Service Interruption/Reinstatement Fee will apply.

All accounts are written off after they've been delinquent for 120 days. To reinstate service for a written-off account, a $50 deposit is required.

Please visit your City page for additional fees and collection policies.

What is a Service Interruption Fee?

A $30 Service Interruption/Reinstatement fee occurs when your account becomes suspended for nonpayment. Your account will be suspended if you have not paid your bill by either 45, 60 or 90 days after the due date, depending on your city. One (and only one) Service Interruption fee may be waived in the lifetime of an account.

If your account has been suspended for 120 days, your account will be written off. Reinstating a written-off account requires a $50 deposit.

Please visit your City page for additional fees and collection policies.